q888 Responsible Gambling —
Your safety is our priority
Enjoy the fun within your limits — q888 is committed to giving you all the tools and information you need to bet safely and responsibly.
Our commitment — gambling should be enjoyable
When enjoyed responsibly, online betting can be an entertaining experience. However, for some people it can become a problem. q888 believes that the safety and wellbeing of every player is of the highest importance.
As a safe and trustworthy platform, we want to ensure that all our players can gamble consciously and responsibly. On this page you will find detailed information about various protective tools, warning signs, and pathways to support.
The purpose of playing on q888 should be enjoyment and entertainment — never as a sole means of earning money. Always treat betting as entertainment and stay within your means.
Age Restriction
q888 is for people aged 21 and above only. Minors are strictly prohibited from opening an account or placing bets. If any younger members of your household are around, keep them away from access to your account.
Our Protective Tools
q888 provides several tools to help you stay in control of your gambling.
Deposit Limit
Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately. A set waiting period applies before you can increase a limit, to prevent impulsive decisions.
Time-Out
Temporarily deactivate your account for a set period (such as 24 hours, 1 week, or 1 month). During this time you will not be able to bet or deposit — it is an easy way to take a short break.
Self-Exclusion
If you feel that betting is negatively affecting your life, opt for long-term self-exclusion. Options range from 6 months to a permanent ban. Reactivating your account under this option is made deliberately difficult to keep you safe.
Activity History Review
View your deposit, withdrawal, and betting history at any time. Reviewing your own spending patterns is an important part of responsible behaviour. q888 keeps fully transparent transaction records.
24/7 Support
For any questions or concerns about responsible gambling, contact q888 via live chat or email. Our support team is available around the clock in both Bengali and English.
Minor Protection
Use parental control software on your device and keep your login details private. Stay alert to ensure that younger members of your household cannot access betting sites.
Warning Signs of Problem Gambling
If you notice the following signs in yourself or someone close to you, it is time to seek help.
Betting more to chase losses
Repeatedly placing larger bets to recover losses is the start of a dangerous cycle.
Spending beyond your means
Taking money meant for household expenses, rent, or debt repayment to use for betting.
Lying about betting
Hiding the amount you play or the money involved from family or friends is an important warning sign.
Unable to stop
Wanting to stop betting but repeatedly failing to do so — a clear sign of psychological dependence.
Impact on work or relationships
Neglecting your career, family, or social life to prioritise betting.
Borrowing money to bet
Borrowing money from others or taking out online loans to fund betting.
Tips for Responsible Play
Follow the advice below to build healthy betting habits.
Set a budget: Decide on a separate monthly budget for betting that you can afford to lose without it affecting your daily life.
Set a time limit: Decide how much time you will spend on betting each day and stick to it strictly.
Treat it as entertainment: Think of betting as entertainment, not a source of income. There is no guarantee of winning any bet.
Do not bet under the influence or in an emotional state: Avoid betting while under the influence of alcohol or other substances, or when you are feeling overly emotional.
Take regular breaks: Avoid playing for long stretches without stopping. Take at least one break every hour and focus on other activities.
Tell someone close to you: Let a trusted family member know about your betting habits so they can alert you if needed.
How to Use q888's Tools
After logging in to your q888 account, you can activate the following protective options.
Go to Account Settings: After logging in, click your profile icon and enter the "Responsible Gambling" section.
Set limits: Set deposit, wagering, or loss limits. These limits take effect immediately.
Take a break: Activate a time-out or self-exclusion if needed. Any duration can be chosen.
Contact support: If you have trouble with the settings or need urgent help, contact 24/7 live chat or email directly.
Review your history: At least once a month, check your transaction and betting history and assess your own gambling patterns.
Contact Us If You Need Help
Do not face betting problems alone. Support is available from q888's team and from professional services.
q888 Support Team
If you feel that betting is getting out of your control, q888's support team will help you set limits directly on your account or activate self-exclusion.
Professional Support
Problem gambling is a mental health issue and it is treatable. If you feel the situation is serious, speak with a mental health professional.
Talk to your family or a trusted friend. Mental health support is available at the psychiatric department of your nearest government hospital.
Common Questions about Responsible Gambling
Play with awareness, enjoy the experience
Use q888's protective tools and build responsible betting habits.